Themes & topics

Overview

Following in-depth research with senior previous delegates and our advisory board; the 2018 conference agenda addresses the key challenges facing board level executives in the top 500 ecommerce and multichannel companies in the next 12 months.

The InternetRetailing unConference format blends collaboration, innovation and expertise; creating a powerhouse of ideas to re:imagine retail.

Thanks to

Opening & Closing Plenary

Reflecting the state of the industry, our opening debates aim to clarify exactly what the modern landscape is. How have consumers evolved in terms of their expectations and demands? How…

Track 1 | International & Innovation

With the uncertainty Brexit has created for eCommerce; many retailers are increasingly looking to international markets from growth opportunities. Although the opportunity is huge; trading internationally is a complex process.…

 

Track 2 | Delivery & Operations

With the options for customer delivery rapidly growing and with some retailers even providing an hourly delivery option; delivery is fast becoming a key way to differentiate yourself from your…

Track 3 | Customer & Engagement

With customer expectations getting ever higher in an increasing complex market of channel options; an effective marketing, customer and engagement strategy has never been more essential for successful eCommerce. The…

Track 4 | Beyond Channels

Today’s increasingly demanding customers want to shop whenever, wherever and however they desire and now expect an increasingly seamless experience across channels. The ‘Beyond Channels’ track will help you asses…

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Thank you for your interest in the InternetRetailing Conference
A member of our team will be in touch shortly.