8 October 2020

IRC (InternetRetailing Conference)



Eric Fergusson

Eric Fergusson

Director of eCommerce, Liberty London
Experienced omni-channel retailer, bringing a strong mix of commercial, analytical and operational expertise to retailers and brands a like. Delivered significant revenue and profit growth for a number of brands, both as an outsourced service provider and an in-house p&l owner. I have had the privilege to be involved in some industry firsts, and some moments of ground breaking change for brands and retailers;
Drove the strategy and operational change for the first true implementation of omni-channel in Turkey; through Defacto
Drove the strategy and be responsible for the full operation of the ecommerce business at the relaunch of Belstaff in 2012
Drove the strategy for India's first multi-retailer omni-channel business; Cliq
Oversaw the L2 accredited redesign of Bally's websites
Support 10+ retailers in their ecommerce annual planning, supporting functional needs and delivering industry beating sales growth

Frequent speaker at retail events, including Retail Week, IGD, Metapak, Brand Republic, DCA and Demandware to name but a selection. Industry commentator, published widely in the Times, Evening Standard, Retail Week etc.

Strong entrepreneurial and commercial interest, through own efforts as a startup, and as an investor in Laundryrepublic, Milroys of Soho and Beef & Brew. 

Digital retail leaders



Visitors were retailers



Over 25m turnover



Turnover of companies attending



Main sponsors


What our clients say...

What our clients say...

  • We’ve been coming to InternetRetailing Conference for the best part of five years. Year on year we’ve seen that this is the number one event in the UK for that bridge between marketing and technology in the ecommerce space.
    Chris Baldrey-Chourio
  • IRC is the only conference I go to every year
    David Walmsley
    Director, M&S.com, Marks & Spencer
  • This is the place to come if you want to get the UK retailers. We get more good conversations here than we do at any event in the UK.
    James Brooke
  • This is one of the best industry events for quality networking.
    Anouk De Lange
    Market Development, Buyapowa
  • It’s probably one of the best one day conferences that you can come to. The calibre of the presenters are good… especially your peers…great networking and enough information each year that I can come away with.
    David Williams
    Director of Online EMEA, Deckers Brands
  • A very good concentrated, intense day of best practice… brilliant that it’s in one day, brilliant that it’s in a single venue and a good opportunity to meet with senior people from very good retail organisations
    Sean McKee
    Head of eCommerce/CS, Schuh
  • I’ve been coming to IRC for a long time and it’s a great opportunity to network with people that I know across the business… people that I’ve worked with or suppliers that I’ve worked with in the past.
    Jon Asbury
    Multichannel Director, Go Outdoors
  • InternetRetailing Conference is the only event that I always put in my calendar.
    Paul McDermott
    Head of Ecommerce, Poundland