8 October 2020

IRC (InternetRetailing Conference)



Chris Conway

Chris Conway

Head of eCommerce, The Co-operative Group

Chris joined the Coop in early 2018 to lead the Digital Transformation within its food business, and launch its eCommerce business.  Previous to the Coop, Chris spent 2 years at Morrisons leading their commercial online operation during which the online business more than doubled and also launched store pick alongside its partnership with Ocado. Chris also spent 14 years at Asda and was their Senior Director for Grocery eCommerce, where he oversaw huge expansion in their online business to over £1bn and 20% market share. During his time at the Coop, Chris has launched a Coop Online convenience proposition, trialled robot deliveries in Milton Keynes and is also on the process of accelerating the partnership with Deliveroo, so more Coop customers can access the Coop.


Digital retail leaders



Visitors were retailers



Over 25m turnover



Turnover of companies attending



Main sponsors


What our clients say...

What our clients say...

  • We’ve been coming to InternetRetailing Conference for the best part of five years. Year on year we’ve seen that this is the number one event in the UK for that bridge between marketing and technology in the ecommerce space.
    Chris Baldrey-Chourio
  • IRC is the only conference I go to every year
    David Walmsley
    Director, M&S.com, Marks & Spencer
  • This is the place to come if you want to get the UK retailers. We get more good conversations here than we do at any event in the UK.
    James Brooke
  • This is one of the best industry events for quality networking.
    Anouk De Lange
    Market Development, Buyapowa
  • It’s probably one of the best one day conferences that you can come to. The calibre of the presenters are good… especially your peers…great networking and enough information each year that I can come away with.
    David Williams
    Director of Online EMEA, Deckers Brands
  • A very good concentrated, intense day of best practice… brilliant that it’s in one day, brilliant that it’s in a single venue and a good opportunity to meet with senior people from very good retail organisations
    Sean McKee
    Head of eCommerce/CS, Schuh
  • I’ve been coming to IRC for a long time and it’s a great opportunity to network with people that I know across the business… people that I’ve worked with or suppliers that I’ve worked with in the past.
    Jon Asbury
    Multichannel Director, Go Outdoors
  • InternetRetailing Conference is the only event that I always put in my calendar.
    Paul McDermott
    Head of Ecommerce, Poundland