Table 7: Retailer Collaboration

How Can Retailers Collaborate With Each Other Effectively To Drive Operational Excellence For All Parties?

This dedicated forum – exclusively for retailers – has been designed to span a breadth of topics critical to the future retail machine and will equip participants with the tools to create an overall solution that ultimately attracts; keeps and builds customer loyalty and revenue over time.

Key Roundtable discussion points

  • How can retailers share non-competitive data to drive efficiency in supply chain and operations?
  • Which collaboration initiatives will help retailers reduce operational costs and increase customer benefits?
  • How can retailers collaborate effectively to optimise networks during peak trading periods?
  • Which retailer operational collaboration initiatives can offer new revenue streams to retailers?
  • How can retailers overcome the emotional barrier of collaborating with a competitor?
  • How can you identify which businesses offer no commercial disadvantage and would make the ideal collaborator?





Simon Finch, Director of Distribution, Harrods
Simon Finch
Director of Distribution, Harrods
13.55 - 14.35
Location: Track 2 | Delivery & Logistics
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Please note, Roundtables are only available to those holding a Retailer & Brands Delegate Pass or members of our Hosted Retailer & Brands programme.

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Simon Finch

Director of Distribution, Harrods

Simon joined Harrods Limited as an Executive Trainee in 1996 after graduating from University the previous year. On completion of the scheme in 1997, he moved on to the sales floor as an assistant manager in the International Crystal department; however it was not long before he discovered that his true passion lay within logistics and he moved into selling support. Simon has held many positions within the Store Operations and Distribution Directorates with responsibilities ranging from Retail Operations, Distribution, Warehousing Fulfilment and Delivery.

In 2007 he was appointed Deputy Director of Distribution, and in addition to running the Distribution and eCommerce operations he lead the team in the re-design of the supply chain and in the delivery of many projects, including the design and build of the new Harrods Distribution Centre in West Berkshire that opened in 2012.

Simon was appointed Director of Distribution for the Retail Group in August 2015 and is responsible for driving the supply chain strategy to support Harrods Omni channel growth. Simon is passionate about collaboration within supply chain and sits on the GS1 UK Apparel board, alongside other leading retailers and brands, and is working towards delivering a new data model for the luxury apparel industry.

Simon completed an MBA at Cass Business School in 2011 and lives with his wife and two young daughters in West London.

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