Roundtable

Table 2: Artificial Intelligence

Understanding The Opportunity And Getting Beyond The Hype

This dedicated forum – exclusively for retailers – has been designed to span a breadth of topics critical to the future retail machine and will equip participants with the tools to create an overall solution that ultimately attracts; keeps and builds customer loyalty and revenue over time.

Key Roundtable discussion points

  • What opportunities does AI offer the retail sector?
  • How should retailers engage with AI at a leadership level?
  • What real benefits has AI already provided for retail today and how is this likely to develop?
  • How can retailers work out where to invest within AI?
  • What timescales should retailers be looking at for ROI?
  • What key steps should retailers be taking today to embrace the AI opportunity?

 

Moderator

Alex Murray, Digital Director, Lidl UK
Alex Murray
Digital Director, Lidl
13.55 - 14.35
Location: Track 1 | Growth & Innovation
Contact Moderator

Please note, Roundtables are only available to those holding a Retailer & Brands Delegate Pass or members of our Hosted Retailer & Brands programme.

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Alex Murray

Digital Director, Lidl

Alex Murray is Digital Director at Lidl, previously holding a number of ecommerce and multichannel roles at Waitrose, GAME and Berry Bros. & Rudd. He has 18 years digital experience, leading diverse teams through periods of rapid growth and transformation and is passionate about creating memorable digital experiences that drive customer advocacy and repeat business.

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