- Ecommerce platforms and user experience - including personalisation, UX design, site performance and testing, analytics, optimisation and usability
- Strategy & consultancy - including advisory, planning and legal
- Logistics & supply chain - including third-party logistics, transport, shipping software and platforms
- Internationalisation - including translation and localisation
- Delivery & returns - including final mile, delivery management platforms
We are a technology company that delivers eCommerce logistics services consumers love.
Pitney Bowes Commerce Services business is the fastest growing business unit at Pitney Bowes. Our focus on the consumer experience – driven by industry-leading technology and data insights – has uniquely positioned us as the go-to leader for solving the challenges that matter most to merchants and shippers.
Our best-in-class services include US domestic fulfillment, delivery, and returns that help post-purchase experiences drive conversion, retention, and lasting loyalty. These solutions are enabled by data science-based innovation and powerful analytics tools that help clients reduce transportation and logistics costs, optimize carrier selection, reduce delivery times, guarantee performance, and optimize returns in a way no other technology provider can. Ranked by Internet Retailer as a Top Carrier and Top Fulfillment Service Provider, we provide a more cost-effective alternative for domestic eCommerce logistics to over 400 brands.
As the global leader in cross-border eCommerce, we also manage the end to end international journey for more than 300 retailers, direct merchants and online marketplaces worldwide. And we solve the most difficult commerce technology challenges including demand generation, brand optimization, multi-currency pricing, payment processing, fraud management, calculation of fully landed costs, compliance with government regulations and restrictions, global logistics services, customer care and more. Ranked by Internet Retailer as the #1 International eCommerce Provider, we can help you sell from Anywhere to Everywhere™.
Digital retail leaders
Visitors were retailers
Over 25m turnover
Turnover of companies attending
What our clients say...
We’ve been coming to InternetRetailing Conference for the best part of five years. Year on year we’ve seen that this is the number one event in the UK for that bridge between marketing and technology in the ecommerce space.
IRC is the only conference I go to every year
This is the place to come if you want to get the UK retailers. We get more good conversations here than we do at any event in the UK.
This is one of the best industry events for quality networking.
It’s probably one of the best one day conferences that you can come to. The calibre of the presenters are good… especially your peers…great networking and enough information each year that I can come away with.
A very good concentrated, intense day of best practice… brilliant that it’s in one day, brilliant that it’s in a single venue and a good opportunity to meet with senior people from very good retail organisations
I’ve been coming to IRC for a long time and it’s a great opportunity to network with people that I know across the business… people that I’ve worked with or suppliers that I’ve worked with in the past.
InternetRetailing Conference is the only event that I always put in my calendar.