- Ecommerce platforms and user experience - including personalisation, UX design, site performance and testing, analytics, optimisation and usability
- Logistics & supply chain - including third-party logistics, transport, shipping software and platforms
- Delivery & returns - including final mile, delivery management platforms
- Strategy & consultancy - including advisory, planning and legal
- Internationalisation - including translation and localisation
We are a technology company that delivers eCommerce logistics services consumers love.
Pitney Bowes Commerce Services business is the fastest growing business unit at Pitney Bowes. Our focus on the consumer experience – driven by industry-leading technology and data insights – has uniquely positioned us as the go-to leader for solving the challenges that matter most to merchants and shippers.
Our best-in-class services include US domestic fulfillment, delivery, and returns that help post-purchase experiences drive conversion, retention, and lasting loyalty. These solutions are enabled by data science-based innovation and powerful analytics tools that help clients reduce transportation and logistics costs, optimize carrier selection, reduce delivery times, guarantee performance, and optimize returns in a way no other technology provider can. Ranked by Internet Retailer as a Top Carrier and Top Fulfillment Service Provider, we provide a more cost-effective alternative for domestic eCommerce logistics to over 400 brands.
As the global leader in cross-border eCommerce, we also manage the end to end international journey for more than 300 retailers, direct merchants and online marketplaces worldwide. And we solve the most difficult commerce technology challenges including demand generation, brand optimization, multi-currency pricing, payment processing, fraud management, calculation of fully landed costs, compliance with government regulations and restrictions, global logistics services, customer care and more. Ranked by Internet Retailer as the #1 International eCommerce Provider, we can help you sell from Anywhere to Everywhere™.
The 2018 Global Ecommerce Annual Study finds we are shopping online more frequently and frustrated more often.
Business Needs PCA needed to improve the accuracy of its drive time profiles to make more informed decisions related to network planning. A reliance on generic drive time data – which calculates the t ...
The Brand Challenge in Ecommerce Buying kid’s clothes often means replacing entire wardrobes every few months as the child keeps growing, said Blumenthal. That also means lots of trips to the mall or ...
Pitney Bowes Global Ecommerce Study Finds We Are Shopping Online More Frequently and Frustrated More Often - 61% of online shoppers disappointed by last holiday shopping experience