- eMarketing tools - including email marketing, affiliate marketing, PPC, search, SEO & social media
- Customer service & retention - including CRM systems, chatbots, customer contact centres
- Ecommerce platforms and user experience - including personalisation, UX design, site performance and testing, analytics, optimisation and usability
- Logistics & supply chain - including third-party logistics, transport, shipping software and platforms
- Payments and fraud prevention solutions - including payment processing, crypto currencies, security, shopping carts
- Warehousing & operations - including materials handling, warehouse management systems
- Disruptive technology - includes AI, automation, Bitcoin, IoT, AR/VR voice
- Delivery & returns - including final mile, delivery management platforms
InternetRetailing is the leading title for professionals in multichannel retail and ecommerce across the UK & Europe, providing insight, analysis, in-depth research and events, focused on driving performance in our dynamic sector.
InternetRetailing represents the board-level conversation in multichannel and ecommerce, with a focus on commercial outcomes and connection with the digital, demanding customer. Via our print magazine, web portal, events and research we combine practitioner knowledge of retailing with journalistic analysis and primary research into leading practice.