10 October 2019
Business Design Centre, London

IRC (InternetRetailing Conference)

News & videos

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News & videos

  • WHAT KEEPS YOU AWAKE AT NIGHT? Very little keeps our top-level retailers from their slumbers at night – with the possible exception of children, football – and occasionally birds. For Stephen Dowling, ...
  • InternetRetailing: At IRC 2019 you’re going to be talking about defining and mastering your unified proposition to the customer. Can you tell us about that unified proposition and why it is so importa ...
  • Robin Phillips, chief executive of Watch Shop: We trade as Watch Shop and Watch Hut, and are a watch brand partner that’s particularly focused on the higher volume areas of fashion and classic watches ...
  • The number of channels brands have to sell to consumers has exploded in recent years; in addition to going through retailers, most brands build their own ecommerce sites. Increasingly, they also sell ...
  • InternetRetailing: At IRC 2019 you’re speaking on a panel about assessing the real power of the customer, online retailer and media owner. Which of these do you think has the most power in the relatio ...
  • It has been said that delivery is the new battleground of eCommerce. No, you probably can’t compete with Amazon, but you can outrun your competitors by offering better, faster and free delivery. The n ...
  • 1) Keep it simple Psychologists call it the Principles of Gestalt – to you and me that is how we perceive objects and the world around us. Within this lies the Law of Prägnanz. Translated this means t ...
  •   Back in the day when people watched normal TV, adverts for albums by the likes of Madonna, Clannad and even U2 used grace the airwaves – and they often ended up with not only a nice picture of the r ...
  • This year’s InternetRetailing Conference, which will be held on 10 October at the Business Design Centre in London, UK, will bring together senior executives from big name retailers to share their vis ...
  • We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. 


News from solution providers 

  • A new global report – The 2019 Influencer Marketing Global Survey, compiled by Rakuten Marketing reveals YouTube’s monopoly on the ‘influencer’ is over. 

  • New research by Rakuten Marketing into ‘direct to consumer’ (DTC) brands reveals 69% of UK consumers would happily move to a subscription based model for day-to-day high street purchases.

  • Forter, the leader in e-commerce fraud prevention, announces it has processed a record $100 billion in e-commerce transactions, a milestone no other online fraud decisioning platform has achieved.

  • Forter, the leading e-commerce fraud prevention company, launches its PSD2-compliant merchant offering, Forter PSD2 Solution for Merchants. 

  • Research into consumer awareness of ‘direct to consumer’ (DTC) brands by Rakuten Marketing reveals four of the top five names are local, UK businesses.

  • A new global study from Rakuten Marketing reveals the proportion of marketing budget being set aside for influencer-led campaigns has nearly doubled over the past two years to reach 40% in 2019.


  • Rakuten Marketing, the leading digital advertising business, today announces the appointment of Anthony Capano to the newly created position of International Managing Director.

  • Pitney Bowes Global Ecommerce Study Finds We Are Shopping Online More Frequently and Frustrated More Often - 61% of online shoppers disappointed by last holiday shopping experience 


  • Plan ahead for 2019’s Peak Week

  • Tactics And Insights To Grow Your Online Fashion Audience

  • Forter provides a comprehensive solution that solves and simplifies PSD2 compliance for merchants.

  • iPMC Brief Overview

    12 Sep 2019 inRiver

    Overview of inRiver Product Marketing Cloud best in class PIM platform that simplifies product information management for B2B and B2C organizations like retailers and manufacturers across the globe.

  • The customer journey is becoming infinitely more complex 

  • Top learnings from fashion disruptors, Boohoo and FarFetch 

  • Quiz apps powered by Poq

    12 Sep 2019 Elliott Barton
  • How to Reach, Acquire and Win Back your Audience

  • Stop Fraud in Under a Second

    24 Apr 2019 Forter
  • Businesses that embrace rapid change

  • The cycling shorts phenomena 


  • The Hidden Costs of Fraud

    24 Apr 2019 Forter
  • The 2018 Global Ecommerce Annual Study finds we are shopping online more frequently and frustrated more often.

  • Trends and Tactics to Grow Online Sales

  • UP eCommerce Payments from ACI – secure access to the largest global payments network, through a single, fast integration. Increase conversions, drive down fraud and expand safely across borders.

Digital retail leaders



Visitors were retailers



Over 25m turnover



Turnover of companies attending



Main sponsors


What our clients say...

What our clients say...

  • We’ve been coming to InternetRetailing Conference for the best part of five years. Year on year we’ve seen that this is the number one event in the UK for that bridge between marketing and technology in the ecommerce space.
    Chris Baldrey-Chourio
  • IRC is the only conference I go to every year
    David Walmsley
    Director, M&S.com, Marks & Spencer
  • This is the place to come if you want to get the UK retailers. We get more good conversations here than we do at any event in the UK.
    James Brooke
  • This is one of the best industry events for quality networking.
    Anouk De Lange
    Market Development, Buyapowa
  • It’s probably one of the best one day conferences that you can come to. The calibre of the presenters are good… especially your peers…great networking and enough information each year that I can come away with.
    David Williams
    Director of Online EMEA, Deckers Brands
  • A very good concentrated, intense day of best practice… brilliant that it’s in one day, brilliant that it’s in a single venue and a good opportunity to meet with senior people from very good retail organisations
    Sean McKee
    Head of eCommerce/CS, Schuh
  • I’ve been coming to IRC for a long time and it’s a great opportunity to network with people that I know across the business… people that I’ve worked with or suppliers that I’ve worked with in the past.
    Jon Asbury
    Multichannel Director, Go Outdoors
  • InternetRetailing Conference is the only event that I always put in my calendar.
    Paul McDermott
    Head of Ecommerce, Poundland