8 October 2020
London

IRC (InternetRetailing Conference)

News & videos

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IRC

News & videos

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  • WHAT KEEPS YOU AWAKE AT NIGHT? Very little keeps our top-level retailers from their slumbers at night – with the possible exception of children, football – and occasionally birds. For Stephen Dowling, ...
  • InternetRetailing: At IRC 2019 you’re going to be talking about defining and mastering your unified proposition to the customer. Can you tell us about that unified proposition and why it is so importa ...
  • Robin Phillips, chief executive of Watch Shop: We trade as Watch Shop and Watch Hut, and are a watch brand partner that’s particularly focused on the higher volume areas of fashion and classic watches ...
  • The number of channels brands have to sell to consumers has exploded in recent years; in addition to going through retailers, most brands build their own ecommerce sites. Increasingly, they also sell ...
  • InternetRetailing: At IRC 2019 you’re speaking on a panel about assessing the real power of the customer, online retailer and media owner. Which of these do you think has the most power in the relatio ...
  • It has been said that delivery is the new battleground of eCommerce. No, you probably can’t compete with Amazon, but you can outrun your competitors by offering better, faster and free delivery. The n ...
  • 1) Keep it simple Psychologists call it the Principles of Gestalt – to you and me that is how we perceive objects and the world around us. Within this lies the Law of Prägnanz. Translated this means t ...
  •   Back in the day when people watched normal TV, adverts for albums by the likes of Madonna, Clannad and even U2 used grace the airwaves – and they often ended up with not only a nice picture of the r ...
  • This year’s InternetRetailing Conference, which will be held on 10 October at the Business Design Centre in London, UK, will bring together senior executives from big name retailers to share their vis ...
  • We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. 

     

White papers, eBooks and news from the exhibitors

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  • A new global report – The 2019 Influencer Marketing Global Survey, compiled by Rakuten Marketing reveals YouTube’s monopoly on the ‘influencer’ is over. 

  • New research by Rakuten Marketing into ‘direct to consumer’ (DTC) brands reveals 69% of UK consumers would happily move to a subscription based model for day-to-day high street purchases.

  • Forter, the leader in e-commerce fraud prevention, announces it has processed a record $100 billion in e-commerce transactions, a milestone no other online fraud decisioning platform has achieved.

  • Forter, the leading e-commerce fraud prevention company, launches its PSD2-compliant merchant offering, Forter PSD2 Solution for Merchants. 

  • Research into consumer awareness of ‘direct to consumer’ (DTC) brands by Rakuten Marketing reveals four of the top five names are local, UK businesses.

  • A new global study from Rakuten Marketing reveals the proportion of marketing budget being set aside for influencer-led campaigns has nearly doubled over the past two years to reach 40% in 2019.

     

  • Business Needs PCA needed to improve the accuracy of its drive time profiles to make more informed decisions related to network planning. A reliance on generic drive time data – which calculates the t ...
  • Rakuten Marketing, the leading digital advertising business, today announces the appointment of Anthony Capano to the newly created position of International Managing Director.

  • The Brand Challenge in Ecommerce Buying kid’s clothes often means replacing entire wardrobes every few months as the child keeps growing, said Blumenthal. That also means lots of trips to the mall or ...
  • Scurri is delighted to announce the results of our latest development sprint, we are now integrated with Shopify!


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  • Read our New Horizons report for practical strategies and tactics to reach consumers in high-growth global markets.

  • The Omnichannel Playbook. Read the eBook to discover how to:  turn digitalisation to your advantage  convert your online visitors into valuable, long-term customers  improve customer experience by int ...
  • Retail’s Formula for Success in 2020: Get Personal

  • The 2018 Global Ecommerce Annual Study finds we are shopping online more frequently and frustrated more often.

  • Read our report to understand the complexities of the world’s largest e-Commerce opportunity.

  • 14 proven strategies for addressing challenges & KPIs of beauty marketers, including gaining customer attention, product discovery, garnering trust, driving sales, and building sustainable loyalty.

     


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  • Marketing has evolved and we cannot rely on that "one email send-out". Find out how to truly get to know your customes in a cross-channel world. 

  • 50% more search-generated sales at CHRIST. Read the case study to discover:  How this premier jeweler eliminates irrelevant search results  How to significantly increase your conversion rate  How to e ...
  • This whitepaper explores the developing trends in ATO, particularly in the realm of e-commerce, and looks at how companies can protect themselves and their customers from this avenue of attack.

  • Dig down into the core segments of the Back to School shoppers

  • Audience-Based Marketing To Acquire And Engage More Buyers

  • Why do behaviours beat the basics? How to use online data to segment, acquire, and re-engage consumers.

  • FACT-Finder Next Generation is much more than just an update. We've carefully developed our software core from the ground up using the latest technology to support retailers with complex requirements. ...
  • Amazon’s global success is built on search. Customers know they’ll find exactly what they’re looking for, so they keep coming back. Learn how to create an Amazon-like experience for your customers.

  • When shopping online, the customer's journey is split into three steps: shop, payment, delivery. These touchpoints offer the possibility to engage proactively with the customer and increase sales.

  • Identify and Engage Your Most Valuable Audience

  • Companies need to consider their new reality carefully and face the challenge: how do you remain compliant with new legislation while simultaneously remaining secure?


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  • 1) Keep it simple Psychologists call it the Principles of Gestalt – to you and me that is how we perceive objects and the world around us. Within this lies the Law of Prägnanz. Translated this means t ...
  • Forecasting the future of retail

    19 Aug 2019 Chloe Rigby
    We asked speakers at IRC 2019 for their retail predictions for the next five to ten years. This is what they told us.
  • This year’s InternetRetailing Conference, which will be held on 10 October at the Business Design Centre in London, UK, will bring together senior executives from big name retailers to share their vis ...
  • WHAT KEEPS YOU AWAKE AT NIGHT? Very little keeps our top-level retailers from their slumbers at night – with the possible exception of children, football – and occasionally birds. For Stephen Dowling, ...
  • It has been said that delivery is the new battleground of eCommerce. No, you probably can’t compete with Amazon, but you can outrun your competitors by offering better, faster and free delivery. The n ...
  • InternetRetailing: At IRC 2019 you’re going to be talking about defining and mastering your unified proposition to the customer. Can you tell us about that unified proposition and why it is so importa ...
  • The number of channels brands have to sell to consumers has exploded in recent years; in addition to going through retailers, most brands build their own ecommerce sites. Increasingly, they also sell ...
  • InternetRetailing: At IRC 2019 you’re speaking on a panel about assessing the real power of the customer, online retailer and media owner. Which of these do you think has the most power in the relatio ...
  • Robin Phillips, chief executive of Watch Shop: We trade as Watch Shop and Watch Hut, and are a watch brand partner that’s particularly focused on the higher volume areas of fashion and classic watches ...
  • We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. 

     

Videos 

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  • Apps powered by Poq | Quiz Clothing

    12 Sep 2019 Elliott Barton

    Watch how leading fashion brand Quiz Clothing re-platformed their iOS and Android apps with Poq to:

    • Increase sales via the apps
    • Double average order value
    • Increase customer loyalty
  • Plan ahead for 2019’s Peak Week

  • Tactics And Insights To Grow Your Online Fashion Audience

  • Doddle Click & Collect

    03 Oct 2019 Doddle

    Doddle’s Click & Collect solution ensures your customer journey and experience stays top-class throughout.

  • Doddle Returns

    03 Oct 2019 Doddle

    Self-Service Returns is a futuristic solution that’s here to revolutionise the way we return our goods. 

  • Forter provides a comprehensive solution that solves and simplifies PSD2 compliance for merchants.

  • Insider Facebook Messenger

    10 Jun 2019 Insider

    Every month, brands and their customers exchange 20 billion messages on Messenger. 

  • iPMC Brief Overview

    12 Sep 2019 inRiver

    Overview of inRiver Product Marketing Cloud best in class PIM platform that simplifies product information management for B2B and B2C organizations like retailers and manufacturers across the globe.

  • Give your merchandisers the tools they need to create the perfect shopping experience for every customer. With Fusion build a customer journey that dazzles shoppers and increases conversions.

  • The customer journey is becoming infinitely more complex 

  • Top learnings from fashion disruptors, Boohoo and FarFetch 

  • Scurri Brand Video

    17 Sep 2019 Scurri

    Rethink how you connect to your customers.

  • How to Reach, Acquire and Win Back your Audience

  • Stop Fraud in Under a Second

    24 Apr 2019 Forter
  • Businesses that embrace rapid change

  • The cycling shorts phenomena 

     

  • The Hidden Costs of Fraud

    24 Apr 2019 Forter
  • The 2018 Global Ecommerce Annual Study finds we are shopping online more frequently and frustrated more often.

  • Trends and Tactics to Grow Online Sales

  • UP eCommerce Payments from ACI – secure access to the largest global payments network, through a single, fast integration. Increase conversions, drive down fraud and expand safely across borders.

Digital retail leaders

Icon

800+

Visitors were retailers

director

77%

Over 25m turnover

Top500

70%

Turnover of companies attending

Turnover

£43bn

Main sponsors


 

What our clients say...

What our clients say...

  • We’ve been coming to InternetRetailing Conference for the best part of five years. Year on year we’ve seen that this is the number one event in the UK for that bridge between marketing and technology in the ecommerce space.
    Chris Baldrey-Chourio
    C4Commerce
  • IRC is the only conference I go to every year
    David Walmsley
    Director, M&S.com, Marks & Spencer
  • This is the place to come if you want to get the UK retailers. We get more good conversations here than we do at any event in the UK.
    James Brooke
    Amplience
  • This is one of the best industry events for quality networking.
    Anouk De Lange
    Market Development, Buyapowa
  • It’s probably one of the best one day conferences that you can come to. The calibre of the presenters are good… especially your peers…great networking and enough information each year that I can come away with.
    David Williams
    Director of Online EMEA, Deckers Brands
  • A very good concentrated, intense day of best practice… brilliant that it’s in one day, brilliant that it’s in a single venue and a good opportunity to meet with senior people from very good retail organisations
    Sean McKee
    Head of eCommerce/CS, Schuh
  • I’ve been coming to IRC for a long time and it’s a great opportunity to network with people that I know across the business… people that I’ve worked with or suppliers that I’ve worked with in the past.
    Jon Asbury
    Multichannel Director, Go Outdoors
  • InternetRetailing Conference is the only event that I always put in my calendar.
    Paul McDermott
    Head of Ecommerce, Poundland